Customer reviews

Lorenzo did an excellent job!!

Best dealership around! Great customer service!! Helped me find a great car I love! 💕

My wife Rosanna and I had a great experience with Sales/Finance Manager Fred Farha and his Associate Mia, who got the Porsche Taycan GTS we bought ready for us. Additionally, Ron, the GM, tried to accommodate all our needs as much as possible. Due to the positive and straightforward experience I had with Fred Farha, I will most likely buy another Luxury Vehicle from Gravity Autos in Jacksonville, Florida.

They are very nice and group of people that have shown true professionalism and seem genuine that their aim is to help establish a good car buying experience and encourage you to discipline for further your next upgrade.

I've purchased so many vehicles over the years and had an awesome experience with Mia Carrion as my sales rep! She was laid back, honest, super considerate and accommodating.....and I drove away with an incredible deal on an absolutely mint BMW X5 50i. Mia and her team really care about customer service and making a purchasing experience so much more straight forward and actually pleasurable!

Thanks to Mia Carrion at Gravity Autos Jacksonville, we had a great buying experience! Mia is a lovely person and a consummate professional and thorough in getting details to her customers for online purchasing. We got all the details from Mia that we needed. She handed us over to Alima our liaison for online purchasing and Adam in the finance department, we were able to pickup our car and sail through the purchase! With the guidance of the Sales Manager, Ron, he was able to iron out a few fine details about the vehicle and get us where we needed to be. Thank you all very much! We appreciate your assistance in our car buying experience! We appreciate You!

Had a great experience at Gravity Autos Jacksonville! Ron was amazing—super helpful, professional, and made the whole process easy. Highly recommend working with him!

Lisa and Tony and the Internet Sales Manager Was the best sale representatives I’ve dealt with in a very long time talk about above and beyond, that an understatement they treated me like family drove all the way from Orlando because they made it feel like family and not a job love the works guys

Highly recommended I had a great experience

Highly recommended.

I had a great experience. Fair pricing and friendly, knowledgeable staff. Highly recommended this dealership..

I had an excellent experience with Roosevelt at Gravity Auto Jacksonville. He was incredibly patient, attentive, and truly made the car-buying process enjoyable. I appreciated his honesty and kindness throughout the entire process. I highly recommend Roosevelt for anyone looking for an stress-free, first class and luxurious dealership experience.

Mia shes a great salesman and she made my first car purchase very easy

Anthony R. big dog was very helpful quick very knowledgeable and concerns for customers ideal made me very happy loving my new Mercedes GLE 43 thnks gravity

A truly outstanding car-buying experience! Gravity Autos Jacksonville exceeded my expectations from the moment I walked in. The team was knowledgeable, transparent, and genuinely focused on helping me find the right car—not just making a sale. The vehicle I purchased was in perfect condition, and the entire process was smooth, quick, and hassle-free. It’s rare to find a dealership that combines professionalism with a personal touch. Highly recommended for anyone looking for quality and peace of mind!